You can use the Connect Basics video series to gain a better understanding of what you can do within Connect and guide you through common tasks. Each video covers a specific area and is between 3 and 5 minutes long. We recommend all users new to Connect watch these videos before getting started.
These cover:
The Home Screen
New Client Wizard
Managing Services
Telephone Manager
Building Manager
Wi-Fi Manager
Support
Connect Basics: Home Screen
This video shows you a quick overview of the Connect platform and home screen - 4:33 mins
Connect Basics: New Client Wizard
A video that will guide you through creating a new client - 4:29 mins
Connect Basics: Managing Services
How to assign IT services to your clients - 3:55 mins
Connect Basics: Telephone Manager
A high level view of the Telephone manager screen - 4:17 mins
Connect Basics: Building Manager
Managing rooms and floor ports at your site - 3:37 mins
Connect Basics: Wi-Fi Manager
How to control and set up WI-FI access for your users - 3:09 mins
Connect Basics: Support
A guide to walk you through the different options for help and support - 3:25 mins