Introduction
Users will have access to different parts of Connect depending on their role. Users within a site can have a role of either User, or Admin. For more information on roles and how to assign them, please click here.
Roles
Admin
See all users within their Client
Add new users
Edit other Users (but not Admins)
See and configure telephone and Wi-Fi services
User
See details related to themselves, such as their own phone numbers and Wi-Fi (if applicable).
Further Detail
The table below gives a list of further actions and areas of Connect that different roles have access to.
* For users to view and edit user features in telephone manager, Admins must associate an extension to the user (click here to see how to do this)
** In order for users to view Bandwidth usage, the account must be a residential customer with an Internet service - if you need to add an Internet Service please speak to your centre manager