Overview
Operate has the ability to output a CSV file to an agreed FTP location. This can then be imported into Bluebox.
This makes it possible to pass invoice information from Operate to Bluebox.
Considerations
Users of Operate should not issue invoices from Operate
Clients will not be able to purchase a service online (as this would create an Invoice)
Clients will be able to book meeting rooms and associated services and add to their account
If a client requests a copy invoice it must come from Bluebox not Operate
The Sales Ledger or Accounts Receivable section in Operatewill be disabled, as all payments and receipts will be handled via Bluebox
How to export the Bluebox file from Operate
Once you have completed the bill run and consolidated all of the non-recurring charges for items such as meeting rooms and call charges, you can then export these charges.
To do this, click on Settings> Integrations
You then need to choose Bluebox from the list of Operate integrations, install, then open the integration
Then click on Post to Bluebox.
You will come to a screen where you can choose which transactions you would like to export:
Choose the Organisation, timeframe and location of the export
Select which Transactions you would like to post to Bluebox
Click on Post to proceed with the export
If this is the first time you are doing the export, you will be prompted to enter the FTP location details to which you would like to export the transactions.
Once you have posted the transactions to Bluebox an event log will be created. This will capture who has carried out the export and also the date and time at which it occurred.