Introduction
The invoices corresponding to a customer account are also made available on the Portal, if the customer (tenant) is given access.
To get started, first log into the Portal, then go to My Account > Invoices.
Here is where there is a list of all invoices on the account. All invoices come with the following information:
The invoice date
The invoice number, which also links to a preview of the invoice
The account to which the invoice belongs
The type of invoice
The total due
The outstanding amount
The option to pay outstanding invoices
A download link
Paying an Invoice
To pay an invoice on the Portal, simply click the Pay link next to it.
Select whether you would like to make a one time or recurring payment.
Click Pay Now, in the left side of your screen.
On the Make a Payment window, check that the details of your transaction is correct. Depending on the payment gateway in use, there might be a transaction fee for your payment. This will be displayed among the payment details.
You can choose an existing payment method or add a new one, using the With dropdown.
Click Continue, then click Pay to complete your transaction.