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Search results for:Telephone Manager

Introduction - Connect Telephone Manager

Familiarize yourself with the basics of the Telephone Manager within Connect, such as Call Forwarding… Telephone manager is where you can manage telephone features for all users and edit details… When there is no user selected in the Telephone Manager, settings related the the Main Number can be

Troubleshooting Connect Handset Login Issues

Double check that the correct ‘Device Type’ has been selected (Client Manager > Telephone Manager > select… Configuration in Telephone Manager… Configuration in Switch Manager and Patching

Connect Advanced Video Guides

Connect Advanced: Telephone Manager… Manager Connect Advanced: Number Manager This video will give you a more advanced look at… Connect Advanced: Number Manager

Connect Basics Video Guides

Connect Basics: Telephone Manager… These cover: The Home Screen New Client Wizard Managing Services Telephone Manager… Building Manager Wi-Fi Manager Support ​ This video shows you a quick overview

Number Manager

Assign and control customer numbers with the Number Manager… Number Manager lets you view and control all telephone numbers (also known as DDIs or DIDs) available… This number lives under a Clients Telephone Manager but is not currently being used

Edit & Activate Telephone Numbers in Connect

How to edit and activate telephone numbers in Connect… To edit a number select it from the Telephone Manager table and click Edit at the top of the screen. ​

Resetting a Voicemail & Login PIN in Connect

PINs can be reset via the Telephone Manager page… The user's PIN will be reset to the default that is displayed within Telephone Manager… The PIN will be reset to the default displayed in Telephone Manager

Connect - Call Forwarding

How to set up Call Forwarding for your telephone number in Connect and your desk phone… Using Telephone Manager, you can enable call forwarding on any phone numbers under your control, instantly… Here, select the client and then click 'Telephone Manager', as shown

Authorisation Code Dialling in Connect

Any extension can be set up with Authorisation Code Dialling through Telephone Manager… To configure the extension, select the relevant client in the Clients page and click Telephone Manager… Manager

Removing a Main Number

The Telephone Manager section of Connect then hosts a Main Number Setup page where you and your Clients… Number Manager… Manager and then press Edit