Call waiting is a service whereby a user already on a call, is notified by a tone that second call is incoming.

This service is enabled by default for all essensys clients.

However it can be disabled (for users wanting the second call to go to voicemail or forward elsewhere), by dialling #43 on your handset, and enabled by dialling *43.

More phone tips and tricks are found on the Polycom user guide.

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