Overview

Essensys have created a series of instructions which can be shared with end users to help them set up WiFi on their computers.

The username based Wi-Fi solution allows users to have their own username and password to connect to the buildings secure Wi-Fi and be placed into the user's company’s secure network or Lounge network, which means the user benefits from the bandwidth the company has subscribed to.

Once a user has been added (to see how to add a user, please refer to this article here) and enabled they should receive an email similar to the one shown below. If you have not, please check your junk mail and if you are still unable to see it then please contact a member of staff or your company administrator.

Android

Users should navigate on their phone to settings>Wi-Fi

The user should then select WiFi Secure from the list of available networks

Once selected the user will then be prompted to enter their username and password

Once the credentials have been added, click connect and you will be connected to the WiFi secure network.

iOS

Users should navigate on their phone to settings>Wi-Fi

The user should then select WiFi Secure from the list of available networks

Once this has been selected, the user will be prompted to enter their username and password

When the credentials have been added correctly, the user will be prompted to trust a security certificate

MacOS

You need to connect your device to the wireless network ‘WiFi Secure’ and when
prompted, use the username and password given in the email to log on. Once you have logged on to that device you should not need to enter details again to access the WiFi.

Some devices may ask you to install a certificate to allow access to the Wi-Fi. This is due to the highly secure nature of the solution and so the certificate will need to be accepted before the device can connect.

Windows 10

Open your network settings by clicking on the wifi icon on the bottom right hand side of your desktop

Select the “WiFi Secure” network from the list of available WiFi Networks, then enter your username and password given in the email to log on

Once complete, you will connect to the WiFi Secure network 

If this doesn't work please follow the steps outlined in the Windows Manual Setup

Windows 8 & Windows 8.1

If you use any Windows OS older than Windows 10, you will need to download our WiFi configuration tool and run it on your machine before you can connect. The link to this file would can be found in the email you were sent with your username credentials.

You can also access the file by connecting to the network ‘WiFi Guest’ and clicking the link at the bottom of the page.

Once you have run the file; you can connect to ‘WiFi secure by clicking on the network icon on your desktop and entering your username and password’

If this doesn't work please follow the steps outlined in the Windows Manual Setup

Chrome OS

The chrome OS does not automatically setup the Wi-Fi Secure connection in all cases and needs to be manually configured, these instructions apply to the new Pixel phone and Chromebooks that are running the pre-installed chrome OS. You will need the sign-up Email we sent to you to complete this, if you do not have this then ask centre staff to resend.

Begin by connecting to the WiFi Secure network as with other devices.

You will be presented with a setup menu where you will be asked for various details relating to the setup, if you do not get this far then restart the device and try again then raise with centre staff to investigate the wireless before continuing.

Enter the details for the following fields:

  • EAP Method - PEAP
  • Phase-2 authentication - MSCHAPV2
  • CA certificate - Do not validate
  • Identity - The username from your sign-up Email
  • Anonymous identity - leave this field blank
  • Password - The password from your sign-up Email

All other details can be left as default, you should now be able to click "connect" and connect to the network, please check the details and re-enter password then raise with centre staff if further issues occur

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