The billing section found in the navigation menu is for your use as an Operator. Here you can download monthly reports for the whole site that is broken down into individual client usage. Operator reports include data for ALL of your sites, site reports include data for your current site only.
Monthly Operator Reports
Invoice Report - All Charges to Operator, including Fixed Advance and Variable Arrears Charges
Tenant Services Charges - Total Charges to Tenants
Call Charges by Tenant - Call Charges Summed By Tenant for Whole Operator
Call Charges by Extension - Call Charges Summed By Extension for Whole Operator
Monthly Site Reports
Services Report - YYYYMM_reports.csv - All services by tenant and cost
Tenant Charges Summary Report - YYYYMM_summarytenantcharges.csv - Service charges summed by tenant at site level
Tenant & Product Breakdown Report - YYYYMM_reportstenantbreakdown.csv - A breakdown of tenants and the products they have purchased
Call Charges By Tenant - YYYYMM_calls_tenants.csv - Call charges summed by tenant at site level
Tenant Charges - YYYYMM_tenantcharges.csv - Tenant charges by product and quantity
Fixed Charge Invoice - YYYYMM_invoice.pdf - Fixed charges invoice
Variables Invoice - YYYYMM_invoice.pdf - Variables charges invoice
Generating a report or invoice
You can select 'Download Service Report' to view the report of all current services. The Service Report provides a list of all services provided to a site, along with the client name and the associated costs.