With the flexible workspace industry being such a highly saturated market, ensuring your workspace is at optimal efficiency can make all the difference when it comes to both attracting and retaining tenants.
Adopting state-of-the-art workspace technology, such as a visitor management system, can increase operational efficiency, as well as offer a seamless experience for members. A visitor management system, such as Greetly, is essentially a digital receptionist that greets and checks in visitors to your workplace.
Here’s how Greetly can improve your flexible workspace efficiency and increase member satisfaction.
Increase staff productivity
With Greetly, you can free staff from manual tasks and allow them to focus on more valuable tasks that involve member engagement. Admin is the bane of many flexible workspace receptionists and community managers work life as it can be time consuming and take priority over other more important tasks. Streamlining visitor registration can reduce admin and tick one more manual job off the list, ultimately increasing staff productivity and morale. This positively impacts workspace efficiency and meanwhile, important guests are never left waiting.
Impress your customers with automation
First impressions can shape the entire visitor experience and start right at the beginning in the reception or lobby. In this ever increasing digital and technology focused world, customers expect modern technology and can act as a significant competitive advantage when selecting which workspace to occupy.
Tenants want a slick and smooth experience for themselves but more importantly for their visitors. With a visitor management system, you can create an efficient process from the get-go that won’t go unnoticed. Visitors simply choose the purpose of their visit, who they are there to see, and enter their name. Automated notifications reach members instantly by text, voice call, email or Slack to ensure guests are never left waiting. A Cloud-based visitor logbook tracks all visitors, including tours and event attendees, which can build the CRM database with no manual data entry.
Unlike staff, digital apps are available all the time, 24/7 meaning visitors are never left waiting or dissatisfied.
Improve building security and employee and tenant safety
Numerous people come and go from a flexible workspace so it can be hard to keep track of who is in your building at any given time without a comprehensive digital system. Signing in and out on a bit of paper isn’t an accurate representation or a secure procedure. Having a digital system provides reassurance of safety and extra protection by identifying visitors quickly and accurately.
The essensys solution
Visitor management no longer needs to be a challenge for flexible workspaces thanks to the essensys and Greetly solution. We’ve integrated with Greetly, the world’s market leading digital receptionist app for coworking spaces, business centers and virtual offices. This new integration allows operators to save time by automating the reception function so community managers can focus on, well, community.
Gone are the days of signing in visitors on paper. Make a great first impression and provide a frictionless experience with a visitor management system that improves your workspace efficiency. Get started here.