Wi-Fi Secure uses 802.1x authentication when users try to connect.

802.1x is an enterprise security standard that ensures that every member at your location has their own password and joins only their own company’s network.

In an Enterprise, administrators can easily control the type of device that connects to the network and their settings. In bringing enterprise security to a Coworking environment we have to deal with a Bring Your Own Device (BYOD) world, with users arriving with devices old and new, each with different and conflicting WiFi settings.  

Following the Catalina update to macOS we have noted that some macOS device now struggle to connect and stay connected to the WiFi Secure network.

We have created a downloadable settings file that configures a specific profile just for WiFi Secure. No other changes are made. The text file can be read in a text editor if you have any concerns. 

The file can be downloaded here

How to install and configure the profile:
Please download the file onto the device. You will need your:

  • WiFi Secure Credentials 

  • Device admin password

Once downloaded, double-click on the file to start the installation. The system will prompt you for your WiFi Secure credentials. Please enter them when prompted. In order to complete install, it will prompt you for the device's admin password. Please enter it to complete the installation. Once installed, the profile will be visible in the Profile's menu within System Preferences. 

After install, we do recommend doing a PRAM reset to clear out any lingering connection issues that may affect the profile from working properly. Please see instructions below on how to reset the devices PRAM: 

How to reset PRAM

Shut down your Mac, then turn it on and immediately press and hold these four keys together: Option, Command, P, and R.

You can release the keys after about 20 seconds, during which your Mac might appear to restart.

  • On Mac computers that play a startup sound, you can release the keys after the second startup sound.

  • On Mac computers that have the Apple T2 Security Chip (2018 Models & Later), you can release the keys after the Apple logo appears and disappears for the second time. 

You can verify that the installation is complete, and that the network is now connected by going to System Preferences>Network and ensuring that the profile says it's connected, and the timer is running. 

Please see an explanatory video below on how to install the profile:

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