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COVID-19 ASSISTANCE: Managing your licences

COVID-19 ASSISTANCE: Managing your licences

This section contains articles intended to assist you throughout COVID-19

5 articles
Stuart Stapley avatarAmy Goudie avatar
Written by Stuart Stapley and Amy Goudie

Viewing the Original End Date of an Operate Licence

This should help you find the original end date of a licence that has been updated or extended
Stuart Stapley avatar
Written by Stuart Stapley. Updated over a week ago

Pausing Memberships and Reflecting the Pause in Occupancy Reports

This guide shows you how to pause a membership and reflect the change in Occupancy Reports
Stuart Stapley avatar
Written by Stuart Stapley. Updated over a week ago

Pausing Memberships without Reflecting the Pause in Occupancy Reports

This guide explains how to pause a membership for an existing customer
Amy Goudie avatar
Written by Amy Goudie. Updated over a week ago

Pausing a Membership and Extending the Licence

This article shows you how to pause a membership and extend the licence to recover the revenue that would have been earned during the pause
Stuart Stapley avatar
Written by Stuart Stapley. Updated over a week ago

Managing Payments for Paused Memberships (Operate)

This guide shows you how to use Operate to ensure payments are collected and accounted for after a member has had billing paused
Stuart Stapley avatar
Written by Stuart Stapley. Updated over a week ago