The Lead needs to meet one of the following criteria to be recognized as a suspected duplicate: 

  • you have pressed the ;Check for Duplicates' button.
  • 1st 10 characters of the company name are an exact match
  • 1st 5 characters of the company name and 1st 3 characters of the Contact Name are an exact match
  • Postcode is an exact match
  • No company name but 1st 14 characters of Contact Name are an exact match

Learn more about Suspected Duplicate Leads.

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