Introduction

A CNAME record, or Canonical Name record, is a type of alias used by the Domain Name System (DNS). Among other things, a CNAME record can be used to make a subdomain an alias of an external website

In order to setup a Vanity URL in Operate (learn more) you will need to configure a CNAME that points to the correct URL. This guide will take you through the steps required to configure your DNS record for the vanity domain as a CNAME. 

Configuring your DNS record for the vanity domain as a CNAME

  • Sign in to your DNS hosting provider Control Panel. This may be the registrar of your domain, if you haven’t changed it.

  • Look for the option to change DNS records.  

  • Locate the CNAME records for your domain.

  • Do one of the following:
  1. If you don't have a CNAME record for your subdomain yet, look for an option to Add a new record.

  2. If you already have a CNAME record for your subdomain, look for an option to Edit the record.
  • Point the CNAME record from your subdomain (eg. “my”) to the address displayed on step 5 on your Member Portal
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