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A Customer's Operate Invoice Prefix is Incorrect
A Customer's Operate Invoice Prefix is Incorrect
Stuart avatar
Written by Stuart
Updated over 6 years ago

This can be due to an Invoice Prefix being configured for the Client Type. 

Please go to the Operate Settings > General > Organizations > Client Types, Select the Client Type associated to the customer and  untick 'use invoice prefix if this is ticked. 

Read more about Setting up Invoice Prefixes in Operate and scroll down to Adding Invoice Prefixes to Client Types for specific steps.

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