In Operate you have the ability to "end date" an account (see termination process here).

Adding an end date will allow you to complete the following - 

  • Cease account billing
  • any accounts with an end date cannot be billed
  • Revokes any contacts associated to the accounts portal access
  • contacts associated to an accoint with an end date will not be able to log in to the portal, and therefore will not be able to book meeting rooms etc.
  • Reporting
  • allows you to report on the average lifecycle of an account by calculating the duration between account start and end dates

The account end date should not be used to terminate licences - please follow the termination process outlined in this article

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