The Lead needs to meet one of the following criteria to be recognized as a suspected duplicate:
- you have pressed the ;Check for Duplicates' button.
- 1st 10 characters of the company name are an exact match
- 1st 5 characters of the company name and 1st 3 characters of the Contact Name are an exact match
- Postcode is an exact match
- No company name but 1st 14 characters of Contact Name are an exact match
Learn more about Suspected Duplicate Leads.