Your payment settings area allows you to manage submitted payment methods (credit cards or bank accounts), as well as to enable or disable recurring charges. 

To get started, log into your Portal account, hover over your name in the menu bar and select Payment Settings

You will be presented with a page similar to the one below: 

Click Manage account to begin managing your payment settings. 

From this point forward, your interface may differ, depending on the payment processor being used; hovever, the same principles will apply. You should therefore next see a window where you can view and manage your payment methods and recurring payment (Autopay) preferences. 

The example screenshot below is based on the interface used by PlacePay (Formerly Rentshare). 

  1. To view your currently enabled payment methods, please click the With dropdown.

  2. To add a new payment method, click Add Payment Method, in the menu displayed under the With dropdown. Learn more in the dedicated guide.

  3. The Fees field will display the amount of payment processor fee you will be charged per automatic payment.  

  4. Enable or disable recurring payments via Autopay by switching the toggle to the ON or OFF position, respectively. In both cases, you will be asked to confirm your change. AutoPay allows you to make automatic payments on each due date, for the amount due (plus PlacePay/Rentshare fees). When setting up a recurring payment, you are also able to allocate a specific card as the payment method, by selecting it under the With dropdown menu.  

Please note: 

In some cases, such as PlacePay/Rentshare, Autopay will be overridden if another Admin links their card to Autopay, because their default card will become the payment method of choice. When viewing the payment settings it is clearly visible which user is currently linked to Autopay - their email address will be listed here, as shown below:  

We recommend that only one user manages payment settings within your organization to prevent any issues caused by {your processor overriding the default payment account.

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