Users need to be invited to Connect in order to access the user based Wi-Fi service. Once they have been added to Connect, you will be able to resend the clients Wi-Fi Secure details.
Inviting users to Connect
All users will need to be invited to Connect before being giving access to Wi-Fi Secure. Click here to find out more about inviting users to Connect.
Allocating username based Wi-Fi access
Navigate to the Wi-Fi manager page.
Select the users you wish to give Wi-Fi access to and click save.
The users will be sent an email from Connect with their username and randomly created password.
If users are using a Windows Operating System that is older than Windows 10, they will need to download a config file.
More information for members, including a guide to logging into Wi-Fi Secure and downloading the Windows config file is available in our Member Knowledge Base.
Resetting the WiFi Password
To reset the password for a Wifi Secure user, select the client in the Clients page and click Wi-Fi Manager.
Select the user you would like to reset the password for and then click Reset Wi-Fi Password.
The user will receive a new email with the new credentials.
Updating concurrent devices
You can edit the number of concurrent devices a user is able to log into with their details by selecting the client in the Clients page and clicking Wi-Fi Manager.
Here you will see a list of users, select a user and click View Details.
You can choose to alter the amount of concurrent devices the user is allowed to use. This is automatically set to 3 devices. Click Save to update this change.
Below is a video taking you through the process of adding members to wifi secure: