The door refers to the card reader that you tap with your access device (fob, card, or app) to either gain access to a room, or to enable the buttons that let you access floors from an elevator.
The actions available from the Doors page let you:
Update the door name.
Configure the settings for the door. For example, you can enable alarms, set doors to be permanently unlocked, or enable a card reader.
Set a schedule to unlock a particular door when, say, a receptionist or other employee is present at the location.
Remotely unlock doors and reset alarms that are currently sounding.
You can also view logs of the configuration changes, online/offline events, and alarms associated with a particular door (door logs).
Note: Card readers are installed at your site by essensys partners. You can view and configure your doors, but you cannot create new doors.
Configure your doors
Important: If you need to add access control to additional or different doors, contact us.
Accessing the Doors page
Click Smart Access in the main menu.
The Smart Access page opens.Click the name of your Site.
By default, the Doors page is open, showing the list of card readers at your site. For details, see Doors (list view).
Manage your doors
Door configuration (Settings and Schedules)
Hover your cursor over the row representing your door, and click Edit.
The Edit door wizard opens.Use the first page of the wizard to manage the following basic settings:
The door name.
The long-lasting settings for the door.
That is, whether the door is permanently unlocked, controlled by its card reader, or alarmed. Example: Setting a door as permanently open means that no one ever needs to tap their access device to open that door.
Save your settings or continue:
If you want to save your changes and close the wizard, click Save and close.
If you want to define a schedule for your door, click Next.
Specify a locking schedule for your door.
You should create a locking schedule for doors that should be unlocked during, say, office hours.
Example: If you have a reception area that is always manned during your office hours, you can create a schedule that leaves the door to this space unlocked while it is manned.If you want your door to be unlocked during your office opening hours, click Copy site schedule. This copies the site opening times into the weekly schedule.
Edit the weekly schedule to set specific times.
To save your changes and close the wizard, click Save and close.
Remote control (Remote unlock, Remote alarm reset)
If you want to unlock a door remotely, hover your cursor over the row representing the door and click Unlock door.
The door is unlocked as if tapped with an access device. It will lock automatically after a standard delay.If you want to stop an alarm from ringing, hover your cursor over the row representing the door and click Reset alarm.
Doors (list view)
Filters
Field | Description |
X doors | The number of doors at the selected site. Note: This number reflects the effect of any search or filter option applied to the list. |
Filter:
| Filter the list view to show only those doors that have a particular status, or where a particular setting has been applied. |
Search | Filter the list view to show only those doors whose name contains the searched value. The search is performed as you type. |
Assign doors | Assign your doors to the site, floor, or space that they provide direct access to. Note: All doors should be assigned to a space. |
Door details (list view)
Read-only details
Field | Description |
Status:
| Indicates the current status of the card reader at the door.
Tip: If your door remains in the pending state for too long, please contact us. |
Door name | The name of the door. |
Assigned space | The space that the door provides direct access to. This value is populated when the door is assigned to a space. Granting access to a door gives your user access to the space. Tip: Doors that have not been assigned to spaces yet have the value "Not assigned". |
Enabled features:
| Lists each setting that is enabled on this door. For details of the effect of these features, see Edit door. |
Controls
To view the controls for a particular door, hover your cursor over the row that represents that door.
Field | Description |
Door log | Click this link to open the door log. The types of reports are:
|
Schedule
| Click to view the current locking schedule for the door. The drop-down shows the times when the door is locked and unlocked during a week. When the door is locked, the user needs to tap their access device to open it. For more details, including how to create a schedule, see Edit schedule. |
Settings | Click to view the identification and device details relating to the door. Note that you can copy the MAC ID using copy to clipboard. Tip: You may need these settings if you have any issues on site that you need to communicate. |
Reset alarm
| If a door's alarm has been triggered, click to reset the alarm. This stops the alarm. |
Unlock door
| Remotely unlock the door. Note: The door is unlocked as if tapped with an access device. It will lock automatically after a standard delay. |
Edit door | Open the Edit door wizard, and update the door's editable details. For more details, see Edit door. |
Edit door wizard
Basic details
Field | Description |
Door name | The name of the door. Tip: This name is searchable in the list view, so you should make sure it is clear which door it refers to. |
MAC ID | The MAC address uniquely identifies the door controller. As there can be multiple card readers for a door controller, a suffix is added to the MAC address to uniquely identify each card reader (MAC ID). Example: elevator readers exist on each floor, but access to the elevator is configured using the main reader on the ground floor or at street level. The MAC ID of the main reader is suffixed -0, while the other card readers are suffixed with a non-zero value. |
NFC ID | Identifies the Near-field communication (NFC) device / card reader. This is used with your white labeled essensys app, where applicable. |
QR ID | Identifies the QR code associated with this card reader. This is used with your white labeled essensys app, where applicable. |
Enable card reader | Enables and disables the card reader. Disabling the reader stops you from locking or unlocking the door using the card reader. For example, if your door is locked when you disable the card reader, that will leave it locked and prevent the card reader being used to unlock the door. Note: Sometimes his option is disabled (grayed out) and cannot be selected. This is the case where changing this setting has no real-world effect on door access. For example, only the main reader is used to manage control of elevator doors, so only the main reader can be disabled or enabled using this toggle. You can tell which of the elevator card readers is on the main floor because its MAC ID is suffixed -0. |
Permanently Open | Indicates that the door is permanently open. Users do not need device access to open this door. Notes: If the door is permanently open:
|
Held alarm | Enables an alarm to be triggered if the door is held open for an extended period of time. This alarm sounds at the door itself. |
Forced alarm | Enables an alarm to be triggered if the door is forced open. This alarm sounds at the door itself. |
Edit schedule
The door schedule indicates the times when your door is unlocked because, say, your receptionist is present at the door and manning it.
When the door is unlocked, the user is not required to use their access device to open it.
When the door is locked, the user needs to use their access to device to open it.
Field | Description |
Copy site schedule | Sets the scheduled times for the doors to match the opening times for the site. Note: This option copies the opening time schedule. This schedule can then be edited without impacting the opening times. Note: Updating the opening times of the site will not automatically update door schedules. |
Daily schedule:
| These fields indicate:
Example: The user can unlock the reader every Monday between 09:00AM and 6:00PM. This means that the door is not locked on Mondays between these times, and users do not need to tap their access device to open the door. |