January 2025
Category | Item | Description |
New capability - Intelligence | Utilisation Table view | Dig into your utilisation and compare sites, occupiers and users with the new utilisation table view.
|
New Capability - Intelligence | User Level Intelligence | Dig down to individual user dashboards to understand their behaviour
|
New capability - Intelligence | Days on site history | Understand how many days a week users or occupiers spend on-site |
New capability - Intelligence | First and Last Seen Tile | This tile, available on the Occupier and User Dashboards, shows when users were first and last on-site. |
New capability - Intelligence | Days on Site Tile | A complete list of all user sessions
|
New capability - Intelligence | Hours on Site Tile | Gives a history of all days over the period with the number of hours on-site for each day. This chart quickly gives you a summary of the usage profile of a User or Occupier. |
October 2024
Category | Item | Description |
New capability - Intelligence | Zone Intelligence | Zone Intelligence allows you to dig into how users are utilising the different areas of your site. 7 new charts are available when looking at Utilisation, filtered down to a specific site:
|
New Capability - Intelligence | Updated Dashboard Filters | We have added additional power to our filtering. You can filter the data by:
|
New capability - Space Configuration | Access Point Naming | To get the best out of Intelligence Engine and the platform reports, assigning names to the Access Points at the site is now possible. This allows you to quickly understand your busiest zones and the areas where occupiers and users have used most. You can also flash the LED on the Access Points to help you physically locate them. The Access Point page can be found by going to Spaces, selecting a site and going to the Access Point tab. |
New capability - Intelligence | Admin User Access | All platform Admin users can now access Intelligence Engine, limited to the site permissions they have on the Platform. |
Bug fixes | General Bug fixes and Improvements |
|
August 2024
Category | Item | Description |
Improvement - bookings module | Out-of-hours bookings | Operators can now use bookable resources outside of their standard operating hours. This feature is only enabled for centre staff via the Essensys platform UI. Still, it allows them to make bookings for themselves or on behalf of their customers during building closing times that would otherwise be unavailable to book via a tenancy experience. |
Improvement - bookings module | Space configuration - Multiple email notifiers for approval bookings | When configuring a space as 'approval required', it is now possible to input up to 10 email addresses that will be notified any time a booking is requested in the space. |
New capability - Intelligence | Users on Guest | A new metric was added to the DX scoring to show when users are incorrectly using the WiFi Guest network rather than WiFi Secure. |
New capability - Intelligence | DX over time — lowest-performing sites | A day-by-day historical view of the worst-performing sites by DX score. This allows you to quickly understand which sites are most affecting your score and when any specific events occurred that impact it. |
Bug fixes | General Bug fixes and Improvements |
|
July 2024
Category | Item | Description |
New capability | Intelligence Engine
| Brand new intelligence capability surfacing high-resolution, high-fidelity insights into space utilization & digital experience.
This includes:
Available now to all existing essensys Platform customers. |
Improvement | Manage services during provisioning | Operator users can now manage services for an occupier even if any previously requested services are still in provisioning. This improvement is specifically targeted to tackle two key pain points:
|
Bug fixes | General bug fixes | Fixed bugs include:
|