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Custom Operate Account ID's Are No Longer Being Applied
Stuart avatar
Written by Stuart
Updated over 6 years ago

This happens when you enabled automatic Account ID generation. 

If you would like to disable this option, please go to Operate's Settings, then select General. Navigate to System > Operate Settings > Member Settings and disable Auto Generate Accounts Id (found under the Accounts section of the page). 

Once you do so, Operate will no longer generate Account IDs and you will be able to use custom IDs again. 

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