USING OPERATE

Operate Overview

General Information about essensys Operate and its Modules

Written by Claire Luik
Updated over a week ago

Operate and GDPR

How the new GDPR standards have been met within Operate

Written by Alex Taylor
Updated over a week ago

essensys Operate Onboarding Guide

Start Here if You Are a New Operate User

Written by Thomas White
Updated over a week ago

How to Reset Your Operate Password

If you forgot your password for Operate, you can reset it using this guide.

Written by Claire Luik
Updated over a week ago

Operate home dashboard - Beta

A new home page providing quick insights into your Operations

Written by Thomas White
Updated over a week ago

Operate Glossary

Common Operate Terms and Their Definition

Written by Thomas White
Updated over a week ago

essensys Operate: The Main Menu Explained

Each essensys Operate Menu Item Explained

Written by Thomas White
Updated over a week ago

Your essensys Operate Profile

Completing Your essensys Operate Profile

Written by Thomas White
Updated over a week ago

Finding User Last Login Information in essensys Operate

Find out When Team Members Have Last Logged into essensys Operate

Written by Claire Luik
Updated over a week ago

Customising Your essensys Operate Email Signature

Create a Custom Email Signature in essensys Operate

Written by Thomas White
Updated over a week ago

Assigning multiple records to users in essensys Operate

re-assigning multiple leads, opportunities, accounts, tasks and licences to a different or new user

Written by Claire Luik
Updated over a week ago

Operate Inactive Sessions

This article explains what happens when you are logged into Operate, but are inactive

Written by Claire Luik
Updated over a week ago

Data Returned by essensys upon Licence Termination

See what data essensys can return when you stop using Operate

Written by Claire Luik
Updated over a week ago

Viewing and Updating Records in essensys Operate

View, Update, Delete, Copy Records, See Record Events in essensys Operate

Written by Thomas White
Updated over a week ago

Searching for Records in essensys Operate

AvaIlable Search Features in essensys Operate

Written by Thomas White
Updated over a week ago

List Views in essensys Operate

Customize Record List Views in Operate

Written by Thomas White
Updated over a week ago

Creating a List View of Available Offices in Operate

An easy way to see vacant offices within the buildings you manage in your Operate

Written by Claire Luik
Updated over a week ago

Updating List Views in essensys Operate

Customize how essensys Operate displays your records

Written by Claire Luik
Updated over a week ago

Customizing List View Columns in essensys Operate

Choose the columns to display in your essensys Operate list views

Written by Thomas White
Updated over a week ago

essensys Operate Records and Record Types

General Information about Records and Record Types in essensys Operate

Written by Thomas White
Updated over a week ago

essensys Operate Record Events and Audit Trails

View Record Events History in essensys Operate

Written by Thomas White
Updated over a week ago

Deleting Records in essensys Operate

Delete Records from essensys Operate

Written by Thomas White
Updated over a week ago

The Recycle Bin in essensys Operate

Restore Deleted Records in essensys Operate

Written by Thomas White
Updated over a week ago

essensys Operate Accounts Overview

Overview and Features of the Accounts Module in essensys Operate

Written by Thomas White
Updated over a week ago

The Account Activity History in essensys Operate

View Historical Account Information in Operate

Written by Claire Luik
Updated over a week ago

Adding a Prospect Account to essensys Operate

Add a Prospect Client to essensys Operate

Written by Thomas White
Updated over a week ago

Adding a Broker Account to essensys Operate

Add a Broker to essensys Operate

Written by Thomas White
Updated over a week ago

Adding a Customer Account to essensys Operate

Manually Add a Customer to essensys Operate

Written by Thomas White
Updated over a week ago

Changing an Account Record Type

Changing an accounts record type in essensys Operate: From Prospect to Customer

Written by Claire Luik
Updated over a week ago

Updating an Account in essensys Operate

Make Changes to an essensys Operate Account Record

Written by Thomas White
Updated over a week ago

Terminating an Account in essensys Operate

Terminate essensys Operate Accounts when Business Relationships End

Written by Thomas White
Updated over a week ago

Using Group Accounts in essensys Operate

Use essensys Operate Group Accounts to Manage Clients who Rent in Different Buildings

Written by Claire Luik
Updated over a week ago

Merging Accounts in essensys Operate

Merge Several Operate Accounts into One

Written by Thomas White
Updated over a week ago

Logging a Call for an Account in essensys Operate

Enter Customer Calls and Related Information into essensys Operate

Written by Thomas White
Updated over a week ago

Sending an Email to an Account from within essensys Operate

Contacting Clients by Email using essensys Operate

Written by Thomas White
Updated over a week ago

essensys Operate Account Codes

Add Account Codes to Allow essensys Operate to Import Client Charges from Third Party Applications

Written by Thomas White
Updated over a week ago

Contact Inventory Items in essensys Operate

Use essensys Operate to Manage Inventory Items Provided to Account Contacts

Written by Thomas White
Updated over a week ago

Standard Discounts Against an essensys Operate Account

Use Operate to Provide Specific Clients with Discounts

Written by Claire Luik
Updated over a week ago

Meeting Credits in essensys Operate

Use essensys Operate to Give Free Meeting Room Credits to Your Customers

Written by Thomas White
Updated over a week ago

Adding Notes and Attachments to an essensys Operate Account

Add Notes and Attach Files to essensys Operate Account Records

Written by Thomas White
Updated over a week ago

Sending Accounts in Operate to Connect as Clients

How to link Accounts created in Operate to Clients within Connect

Written by Alex Taylor
Updated over a week ago

Overriding Account Discounts in Operate

Use this feature to top up Account discounts or ensure specific accounts are not billed at all.

Written by Claire Luik
Updated over a week ago

Account End Dates in Operate

What the Account End Date can be used for in Operate

Written by Claire Luik
Updated over a week ago

essensys Operate Contacts Overview

General Information about the essensys Operate Contacts Module

Written by Thomas White
Updated over a week ago

Creating Contacts in essensys Operate

Add New Contacts to Your essensys Operate System

Written by Thomas White
Updated over a week ago

Updating a Contact in essensys Operate

Making Changes to an essensys Operate Contact Record

Written by Thomas White
Updated over a week ago

Sending an Email to a Contact in essensys Operate

Emailing Your essensys Operate Contacts

Written by Thomas White
Updated over a week ago

Logging a Call for an essensys Operate Contact

Log Contact Calls and Related Information in essensys Operate

Written by Thomas White
Updated over a week ago

Sending an SMS to an essensys Operate Contact

Sending SMS Messages to Your Contacts in essensys Operate

Written by Thomas White
Updated over a week ago

essensys Operate Sales Overview

General Information About the Sales Module in Operate

Written by Thomas White
Updated over a week ago

The essensys Operate Sales Dashboard

A Visual Overview of Your Sales Activity in essensys Operate

Written by Thomas White
Updated over a week ago

How to Check for New Leads in Operate

Use the Check for Leads feature to ensure your leads list is up to date

Written by Alex Taylor
Updated over a week ago

essensys Operate Leads Overview

General Information about the essensys Operate Leads Module

Written by Claire Luik
Updated over a week ago

Leads List Views Available in essensys Operate

An Explanation of the Default List Views within the essensys Operate Leads Module

Written by Thomas White
Updated over a week ago

Creating and Updating Leads in essensys Operate

Manually Adding and Making Changes to essensys Operate Leads

Written by Thomas White
Updated over a week ago

Logging a Lead Call in essensys Operate

Logging Lead Calls and Related Information into essensys Operate

Written by Thomas White
Updated over a week ago

Converting a Lead in essensys Operate

Convert an essensys Operate Lead into an Account and/or an Opportunity

Written by Thomas White
Updated over a week ago

Sending an Email to a Lead using essensys Operate

Contacting Your Leads by Email using essensys Operate

Written by Thomas White
Updated over a week ago

Sending an SMS to a Lead using essensys Operate

Contacting Your essensys Operate Leads by SMS

Written by Thomas White
Updated over a week ago

Suspected Duplicate Leads in essensys Operate

Finding Duplicate Leads in essensys Operate

Written by Thomas White
Updated over a week ago

Rejecting a Lead in essensys Operate

Mark a Lead as Dead in essensys Operate

Written by Thomas White
Updated over a week ago

Automatically Reply to Leads Using the Auto Response Feature in Operate

Sending Auto Responses to Incoming Leads using Operate

Written by Thomas White
Updated over a week ago

Unreadable Leads in Operate

Why Unreadable Leads occur in Operate and how to turn them into valid leads

Written by Thomas White
Updated over a week ago

LeadDadi Brokers working with Operate

A List of LeadDadi Brokers Available within essensys Operate

Written by Thomas White
Updated over a week ago

essensys Operate Opportunities Overview

General Information about the Opportunities Module in essensys Operate

Written by Thomas White
Updated over a week ago

Creating and Updating Opportunities in essensys Operate

Add New Opportunities to essensys Operate

Written by Thomas White
Updated over a week ago

Creating General or Office Space Related Opportunities in essensys Operate

Adding New Opportunities to essensys Operate - General or Related to Office Spaces

Written by Thomas White
Updated over a week ago

Creating Opportunities for Meetings/Events or Virtual Clients/Memberships in essensys Operate

Add Opportunities for Meeting Rooms or Virtual Clients in essensys Operate

Written by Thomas White
Updated over a week ago

Updating and Customizing the Stages of an Operate Opportunity

This guide takes you through the stages of an Opportunity and how to update them

Written by Claire Luik
Updated over a week ago

Logging a Call for an Opportunity using essensys Operate

Log Opportunity Calls and Related Information in essensys Operate

Written by Thomas White
Updated over a week ago

Sending an Email to an Opportunity using essensys Operate

Contacting an Opportunity via Email using essensys Operate

Written by Thomas White
Updated over a week ago

Overturning an Opportunity in essensys Operate

Overturn Opportunities in essensys Operate

Written by Thomas White
Updated over a week ago

Managing Opportunity Contract Values in Operate

A few ideas on how to keep track of contract values in Operate

Written by Claire Luik
Updated over a week ago

essensys Operate Licences Overview

General Information about the Licences Module in essensys Operate

Written by Thomas White
Updated over a week ago

Licence Types in essensys Operate

Types of Licence Agreements to Create with essensys Operate

Written by Thomas White
Updated over a week ago

Creating a Licence in essensys Operate

A Guide to Creating a New Licence Agreement in essensys Operate

Written by Claire Luik
Updated over a week ago

Adding Offices and Services to a Licence in essensys Operate

Add Office Space, Contract or Virtual Services to a Licence Agreement in essensys Operate

Written by Thomas White
Updated over a week ago

Adding an Ad-Hoc Charge to an Operate Licence

Add Additional Charges to the Initial Invoice When Creating a Licence in Operate

Written by Claire Luik
Updated over a week ago

Adding Surety to Licence Agreements in Operate

Use the Surety feature when you need additional assurance as part of your Licence agreements

Written by Danny McAndrews
Updated over a week ago

essensys Operate: Licence Terms and Conditions

Adding Terms and Conditions to Licence Agreements using essensys Operate

Written by Thomas White
Updated over a week ago

Using Commissions with Operate Licences

If you would like to grant a commission to a salesperson or broker, read this guide to find how to implement this within Operate

Written by Thomas White
Updated over a week ago

Issuing Licences

This guide shows you how to send a Licence to your customer

Written by Claire Luik
Updated over a week ago

Activating a New Client Licence

Activating a New Client Licence

Written by Thomas White
Updated over a week ago

Approving Licences in essensys Operate

Approve Operate Licences before they are enforced

Written by Claire Luik
Updated over a week ago

Giving Notice on an Operate Licence Agreement

How to give notice and extend a licence agreement in essensys Operate

Written by Claire Luik
Updated over a week ago

Creating a Licence From an Existing Opportunity using Operate

Turn an Opportunity into a Licence Agreement using Operate

Written by Thomas White
Updated over a week ago

Creating a Licence in essensys Operate: Residential

Use essensys Operate Create a New Licence for a Resident Customer

Written by Thomas White
Updated over a week ago

Creating a Licence in essensys Operate: Virtual

Use essensys Operate Create a New Licence for a Virtual Client

Written by Thomas White
Updated over a week ago

Creating a Licence in essensys Operate: Co-Working

Use essensys Operate Create a New Licence for a Client Renting Co-Working Space

Written by Thomas White
Updated over a week ago

Introducing Operate eSign

A new way to efficiently and securely send Licences from Operate

Written by Thomas White
Updated over a week ago

Sending an Operate Licence via eSign

Sign your licences automatically using eSign and Operate

Written by Thomas White
Updated over a week ago

Creating a Stepped Licence in Operate

Using Operate to create stepped deals which gradually increase pricing

Written by Claire Luik
Updated over a week ago

Setting Up Rolling Contracts in Operate

A Guide to Configuring Rolling Licence Agreements / Contracts in essensys Operate

Written by Claire Luik
Updated over a week ago

Long Running Licences within essensys Operate

This article explains the adjustments Operate makes to help you manage very extensive Licence Agreements

Written by Claire Luik
Updated over a week ago

Terminating a Licence in essensys Operate

The General Licence Termination Process in essensys Operate

Written by Thomas White
Updated over a week ago

Terminating a Service on a Licence in essensys Operate

Make Changes to an essensys Operate Licence when it the Remains Active, but the client Terminates a Service

Written by Thomas White
Updated over a week ago

Transferring a Licence in essensys Operate

A General Licence Transfer Process in essensys Operate

Written by Thomas White
Updated over a week ago

Transferring an essensys Operate Licence When the Client Moves Offices

General essensys Operate Office Move Procedure

Written by Claire Luik
Updated over a week ago

Extending a Licence in essensys Operate

Extend the Initial Term of a Licence in essensys Operate

Written by Thomas White
Updated over a week ago

The essensys Operate Movement History

View All Movements Your Customers Make Using essensys Operate

Written by Claire Luik
Updated over a week ago

Renewing a Licence in Operate

Licence Agreement Renewal Process in Operate

Written by Thomas White
Updated over a week ago

Operate Licences: Common Issues and Best Practices

Do you have a question or an issue with Licences in Operate? You might find an answer here.

Written by Thomas White
Updated over a week ago

Viewing Events / Audit Trails on Operate Licences

See what happens with your Operate Licences

Written by Thomas White
Updated over a week ago

Merging Licences in Essensys Operate

This article shows you how to merge to of the same customer's Licence records into one.

Written by Thomas White
Updated over a week ago

essensys Operate Accounts Receivable Overview

General Information about the Accounts Receivable Module in essensys Operate

Written by Thomas White
Updated over a week ago

Using the Accounts Receivable Journal in essensys Operate

Add Journal Entries to the Accounts Receivable Module in essensys Operate

Written by Thomas White
Updated over a week ago

Recording a Payment in essensys Operate

Adding a Payment to the Accounts Receivable Module in essensys Operate

Written by Thomas White
Updated over a week ago

Removing a Payment from Operate's Accounts Receivable Module

A guide to removing a payment from Operate

Written by Claire Luik
Updated over a week ago

Creating a Bounced Check in essensys Operate

Add a Bounced Check to the Accounts Receivable Module in essensys Operate

Written by Thomas White
Updated over a week ago

Account Statements in essensys Operate

Generate Client Account Statements in the Accounts Receivable Module within essensys Operate

Written by Thomas White
Updated over a week ago

View Aged Debtors in essensys Operate

Use essensys Operate to View What Clients Owe You

Written by Thomas White
Updated over a week ago

The Revenue Flow in essensys Operate - An Overview

How Revenue is Being Managed in essensys Operate

Written by Thomas White
Updated over a week ago

Managing Deposits with essensys Operate

Manage Deposits using the essensys Operate Accounts Receivable Module

Written by Thomas White
Updated over a week ago

Managing Refunds other than Deposits in Operate

This guide shows you how to use Operate to refund customers for charges other than deposits

Written by Claire Luik
Updated over a week ago

Refunding a deposit for a member with zero balance in Operate

Refunding a deposit for a member with zero balance

Written by Claire Luik
Updated over a week ago

Allocating Existing Payments to Invoices in Operate's Accounts Receivable

Decreasing the Outstanding Amount of an Operate Invoice by Applying an Existing Payment

Written by Claire Luik
Updated over a week ago

Offsetting all or a certain portion of the member deposit to an existing balance in Operate

Using Operate to offset deposit to an existing balance

Written by Claire Luik
Updated over a week ago

Managing Recurring Collections in Operate

This guide shows how to collect payments your clients have made on your Portal

Written by Claire Luik
Updated over a week ago

Importing Opening Balances to Operate's Accounts Receivable Module

How to update customer balances in essensys Operate

Written by Claire Luik
Updated over a week ago

Drafting Invoices in essensys Operate

A Guide to Creating Draft Invoices using essensys Operate

Written by Thomas White
Updated over a week ago

Viewing invoices in essensys Operate

Viewing the Invoices You Create within essensys Operate

Written by Thomas White
Updated over a week ago

Issuing Invoices with Operate

Approving Invoices and Issuing them to Your Customers in Operate

Written by Thomas White
Updated over a week ago

Resetting an Invoice in Operate

This feature reverts approved Operate invoices to draft

Written by Thomas White
Updated over a week ago

Adding Fees in essensys Operate

Invoicing Customers for Fees Additional to Rent or Services in essensys Operate

Written by Claire Luik
Updated over a week ago

Drafting Credit Notes using essensys Operate

Creating Draft Credit Notes in essensys Operate

Written by Thomas White
Updated over a week ago

Issuing Credit Notes in Operate

This guide explains how to approve Credit Notes and issue them to your customers in Operate

Written by Claire Luik
Updated over a week ago

Allocating Credit Notes to Invoices in Operate's Accounts Receivable

Decreasing the Outstanding Amount of an Operate Invoice by Applying an Existing Credit Note

Written by Claire Luik
Updated over a week ago

Credit Notes - Creating a credit invoice in Operate

Use Operate to provide credit to customers

Written by Claire Luik
Updated over a week ago

Resetting Credit Notes in Operate

This article explains how to reset an already approved Credit Note in Operate

Written by Claire Luik
Updated over a week ago

How to View a List of all Invoices and Credit Notes in Operate

Using Operate Reports to Create a List of Invoices / Credit Notes

Written by Thomas White
Updated over a week ago

Booked / Unbooked Statuses for Invoices and Credit Notes in Operate

This explains the invoice and credit note statuses, booked or unbooked, depending on whether they have been exported to an accounting tool

Written by Thomas White
Updated over a week ago

Email Operate Invoices or Credit Notes to a Specific Address or to the Customer

This guide explains how to email multiple invoices or credit notes from within Operate, to a selected email address or to your customers

Written by Claire Luik
Updated over a week ago

Using Charge Sheets in essensys Operate

Adding Charges with Charge Sheets in essensys Operate

Written by Thomas White
Updated over a week ago

Viewing and Updating Charge Sheets in essensys Operate

View, Edit, Delete and See Charge Sheet Events in essensys Operate

Written by Thomas White
Updated over a week ago

Using Batch Sheets in essensys Operate

Adding Charges Using with Sheets in essensys Operate

Written by Thomas White
Updated over a week ago

Viewing and Updating Batch Sheets in essensys Operate

View, Edit, Delete, Copy and See Batch Sheet Events in essensys Operate

Written by Thomas White
Updated over a week ago

Using Metered Batch Sheets in essensys Operate

Add Charges for Metered Products/Services using Metered Batch Sheets in essensys Operate

Written by Thomas White
Updated over a week ago

Importing Charges into essensys Operate

Using Device Imports to Import Charges into essensys Operate

Written by Thomas White
Updated over a week ago

Importing Call Charges from Connect to Operate

How to import your call charges from Connect to Operate

Written by Claire Luik
Updated over a week ago

Supported Call Loggers in essensys Operate

A List of Call Loggers from which You Can Import Charges into essensys Operate

Written by Claire Luik
Updated over a week ago

Creating Maps to Import Charges from your Device or Application into Operate

Import client charges from any device or app into Operate

Written by Claire Luik
Updated over a week ago

Direct Debit Collection Methods in Operate

A list of direct debit collection providers you can use within Operate

Written by Thomas White
Updated over a week ago

Configuring and Collecting Direct Debit Payments within Operate

This explains how to set up Operate to collect Direct Debit payments from your customers

Written by Thomas White
Updated over a week ago

Using the essensys Operate Point of Sale

Use the Tablet-Friendly Operate POS to Easily Sell Products and Services at Your Location

Written by Thomas White
Updated over a week ago

How to Bundle Items Together in essensys Operate

Create Product Bundles within Operate

Written by Claire Luik
Updated over a week ago

Customer Discount Types and How they Work within Operate

This is an overview of discount types applied within Operate

Written by Thomas White
Updated over a week ago

essensys Operate: Bill Run Overview

General Information about the Bill Run Process in essensys Operate

Written by Thomas White
Updated over a week ago

General Pre-Bill Run Checklist

Go through a Bill Run only after having made sure these items are checked

Written by Claire Luik
Updated over a week ago

Billing Checks and Bill Runs for Ad-Hoc Charges in essensys Operate

The Entire Process of Performing Billing Checks and Going through a Bill Run for Ad-Hoc Charges in essensys Operate

Written by Thomas White
Updated over a week ago

Billing Checks and Bill Runs for Recurring Charges in essensys Operate

The Entire Process of Performing Billing Checks and Going through a Bill Run for Recurring Charges in essensys Operate

Written by Thomas White
Updated over a week ago

Bill Run for both Ad-Hoc and Recurring Charges in essensys Operate

The Entire Process of Performing Billing Checks and Going through a Bill Run for both Ad-Hoc and Recurring Charges in essensys Operate

Written by Thomas White
Updated over a week ago

List of Operate financial / accounting software integrations & file exports

A list of financial software integrations

Written by Claire Luik
Updated over a week ago

Accounting / Financial Exports from Operate to any Accounting System

This guide explains how to retrieve Invoice and Credit Note data that you can then import into your accounting application

Written by Thomas White
Updated over a week ago

The essensys Financial Connector - Financial Exports to Quickbooks

This guide takes you through the necessary steps to take in order to export Operate transactions to Quickbooks Desktop

Written by Thomas White
Updated over a week ago

The essensys Financial Connector - Financial Exports to Sage 50 v18-v26.2

This guide takes you through the necessary steps to take in order to export Operate transactions to SagLine 50 v18-v26.2

Written by Claire Luik
Updated over a week ago

Quickbooks online (EU) Accounting/Financial Export from essensys Operate

Integrating Quickbooks online with essensys Operate to Export Financial Data

Written by Claire Luik
Updated over a week ago

Quickbooks Online (US) Accounting/Financial Export from Operate (pre-Nov-2017)

Integrating Quickbooks with Operate to Export Financial Data

Written by Claire Luik
Updated over a week ago

Quickbooks Online (US) Accounting/Financial Export from Operate with Automatic Sales Tax Setup

This guide shows how to run an export to Quickbooks Online using the Automated Sales Tax

Written by Claire Luik
Updated over a week ago

Configuring Your First Quickbooks Desktop Pro Financial Export from Operate

This guide explains the configuration steps you need to go through before conducting your first export to Quickbooks Desktop Pro

Written by Claire Luik
Updated over a week ago

Exporting Transactions from Operate to Quickbooks Desktop Pro

Run a financial export of all your transactions, from Operate to Quickbooks Desktop Pro

Written by Claire Luik
Updated over a week ago

Running a Twinfield Financial Export from Operate

This article explains how to export financial transactions to Twinfield

Written by Claire Luik
Updated over a week ago

Exporting financial transactions to Sage 200

This guide shows you how to export invoices and credit notes to Sage 200

Written by Claire Luik
Updated over a week ago

Exporting Financial Transactions from Operate to Sage Line 50 v18-v26 using a file export

Use Operate's financial integration to Sage Line 50 to export transactions such as invoices, credit notes, payments, journals, etc.

Written by Thomas White
Updated over a week ago

Bluebox Financial Export from from essensys Operate

How to Export Transactions from essensys Operate to Bluebox

Written by Claire Luik
Updated over a week ago

Xero Accounting/Financial Export from essensys Operate

Integrating Xero with essensys Operate to Export Invoices & Credit notes

Written by Thomas White
Updated over a week ago

Xero Accounting Export Setup for Operate

Configure Operate and Xero for your financial exports

Written by Claire Luik
Updated over a week ago

Sage 300 CRE Accounting/Financial Export from Operate

Export payments, journals, invoices and credit notes from Operate to Sage 300 CRE

Written by Thomas White
Updated over a week ago

Access Dimensions Financial Export from Operate

This guide explains how to export financial information from Operate to Access Dimensions

Written by Thomas White
Updated over a week ago

Yardi Financial Export from Operate

This article explains how to export financial information from within Operate to Yardi

Written by Thomas White
Updated over a week ago

Exporting Payments to Sage 50

How to export payments and journals to Sage line 50

Written by Claire Luik
Updated over a week ago

Inventory Items in essensys Operate

Using Inventory Items in essensys Operate

Written by Thomas White
Updated over a week ago

Using the Member Check In Page in essensys Operate

Checking Members In at Your Location using essensys Operate

Written by Claire Luik
Updated over a week ago

Booking a Tour in essensys Operate

Booking Tours at Your Location in essensys Operate

Written by Thomas White
Updated over a week ago

essensys Operate Email Features

General Information about how to send emails from Operate

Written by Thomas White
Updated over a week ago

Emails from essensys Operate

An overview of how emails can be sent from Operate, and who they are sent from

Written by Thomas White
Updated over a week ago

Email Notifications in essensys Operate

Receive Email Notifications from Your Inbox to Operate

Written by Thomas White
Updated over a week ago

Email Campaigns in essensys Operate

Running Email Campaigns in essensys Operate

Written by Thomas White
Updated over a week ago

Using Merge Fields in essensys Operate Email Messages

Pull Information from Within the essensys System into Your Email Messages

Written by Thomas White
Updated over a week ago

Email Fields in Operate

Info on how email fields work in Operate

Written by Thomas White
Updated over a week ago

Using SMS in Operate

Keep in touch with staff and clients using Operate's SMS feature

Written by Thomas White
Updated over a week ago

essensys Operate Calendar Overview

An overview of the calendar within essensys Operate

Written by Thomas White
Updated over a week ago

Meeting Room Booking Rates in essensys Operate

How Meeting room bookings interact with meeting room rates in essensys Operate

Written by Aisha Ali
Updated over a week ago

Making a Booking Using the essensys Operate Calendar

A Guide to the General Booking Process within essensys Operate

Written by Thomas White
Updated over a week ago

Making Multiple Meeting Room Bookings within essensys Operate

Using Operate's Multiple Bookings to Book More than One Space in One Go

Written by Thomas White
Updated over a week ago

Making a Recurring Meeting Room Booking with essensys Operate

Book Meeting Rooms on a Recurring Basis with essensys Operate

Written by Thomas White
Updated over a week ago

Checking and Confirming Provisional Bookings in Operate

How to find and confirm provisional bookings within your Operate calendar

Written by Claire Luik
Updated over a week ago

Operate Calendar Icons and Colour Coding

This article explains the icons and colours displayed within the Operate Calendar

Written by Nicole Lachowicz
Updated over a week ago

Charging for Bookings in Operate: The PoS vs. The Calendar

This article shows how bookable space is managed in the Operate PoS and what your booking invoicing options are

Written by Claire Luik
Updated over a week ago

Using Meeting Packages in essensys Operate

Provide Free Meeting Room Time to Your Clients with essensys Operate

Written by Thomas White
Updated over a week ago

Operate Rooms: An Operate App

Easily Find Meeting Room Availability using essensys Operate

Written by Thomas White
Updated over a week ago

Applying Day Delegate Rates to Meeting Room Bookings within essensy Operate

Use essensys Operate to Charge per Person per Day for Your Meeting Rooms

Written by Thomas White
Updated over a week ago

Using the Availability Feature in Operate

Closing your Locations and blocking bookings

Written by Thomas White
Updated over a week ago

Exporting Operate Calendar Bookings

This guide shows you how to download a list of Operate Calendar Bookings in CSV format.

Written by Thomas White
Updated over a week ago

essensys Operate Tasks Overview

Managing Tasks within essensys Operate

Written by Claire Luik
Updated over a week ago

Using Tasks to manage your Opportunities

This article outlines how you can use tasks to set reminders and create tasks to progress sales negotiations in essensys Operate

Written by Claire Luik
Updated over a week ago

Invoice template merge fields explained

This guide is a list of less commonly used invoice template merge fields and their explanations

Written by Claire Luik
Updated over a week ago

Available Default Templates in Operate

This artricle lists all templates that Operate comes with by default

Written by Thomas White
Updated over a week ago

How to Preview Templates in Operate Using Live Customer Data

This article explains how to preview Operate document templates with customer data

Written by Claire Luik
Updated over a week ago

Operate Reports Overview

General Information about Operate Reports

Written by Thomas White
Updated over a week ago

List of Operate Standard Reports

Pre-configured Operate Reports that you can run any time

Written by Claire Luik
Updated over a week ago

essensys Operate Report Types

Types of Reports to Run in essensys Operate

Written by Thomas White
Updated over a week ago

Creating a New Report in essensys Operate

Creating Custom Reports in essensys Operate

Written by Thomas White
Updated over a week ago

Using Advanced Filters in essensys Operate Reports

Narrow Down Your Operate Report Data Using Advanced Filters

Written by Claire Luik
Updated over a week ago

Summary Reports in essensys Operate

Creating Summary Reports in essensys Operate

Written by Thomas White
Updated over a week ago

Tabular Reports in essensys Operate

Creating Tabular Reports in essensys Operate

Written by Thomas White
Updated over a week ago

Running Standard Reports in essensys Operate

A Guide to Running the Preconfigured Reports in essensys Operate

Written by Thomas White
Updated over a week ago

Scheduling a Report in Operate

Use Operate to Schedule a Report to Be Sent to Staff on a Regular Basis

Written by Thomas White
Updated over a week ago

Deleting a Report Column in essensys Operate

Delete an Existing Report Column in essensys Operate

Written by Thomas White
Updated over a week ago

Grouping Data in essensys Operate Reports

Creating Groups of Data in essensys Operate Reports

Written by Thomas White
Updated over a week ago

Sorting Report Data in essensys Operate

How to Sort Data in essensys Operate Reports

Written by Thomas White
Updated over a week ago

Hiding Row Details in essensys Operate Summary Reports

Show'Hide Record Count or Row Details in essensys Operate Summary Reports

Written by Thomas White
Updated over a week ago

Data Ranges in essensys Operate Reports

Available Data Ranges in essensys Operate Reports

Written by Thomas White
Updated over a week ago

Occupancy Reports in essensys Operate

Running Occupancy Reports in essensys Operate

Written by Thomas White
Updated over a week ago

Meeting Booking Reports in essensys Operate

Running Meeting Booking Reports in essensys Operate

Written by Thomas White
Updated over a week ago

About the Aged Debtors Report in Operate

Run Aged Debtor Reports in Operate to keep track of money owed to your company

Written by Thomas White
Updated over a week ago

Creating a Recurring Payments Report

This guide explains how to get a report on customers who have enabled recurring payments

Written by Thomas White
Updated over a week ago

General Overview of Operate Business Intelligence (OBI) Reports

Read an overview of the OBI Reports feature in Operate

Written by Claire Luik
Updated over a week ago

Operate Advanced Reports Editing Overview

Essential information about how to edit advanced reports within Operate

Written by Claire Luik
Updated over a week ago

Adding Fields to an Operate Advanced Report

Selecting the data you want to add to your Operate Advanced Report

Written by Claire Luik
Updated over a week ago

Operate Reports Overview

Get to know Operate's latest reporting features

Written by Claire Luik
Updated over a week ago

Creating a Tabular Report in Operate

List important data in a simple format, using Operate's Tabular Reports

Written by Claire Luik
Updated over a week ago

Creating a Summary Report in Operate

Use Operate's Summary Reports to get a quick glance at your data

Written by Claire Luik
Updated over a week ago

Creating a Matrix Report in Operate

View complex data using Operate's Matrix Reports

Written by Claire Luik
Updated over a week ago

Creating a Chart Report in Operate

Build chart reports for simpler data visualisation

Written by Claire Luik
Updated over a week ago

Attaching a Chart to other Report Types

Enhance data visualisation by attaching a chart to tabular, summary or matrix reports

Written by Claire Luik
Updated over a week ago

Using Calculated Fields in Operate Reports

Enter your own formulas in Operate Reports

Written by Claire Luik
Updated over a week ago

Report Configuration Options in Operate

Edit your Operate Reports, rename them, apply filters and more

Written by Claire Luik
Updated over a week ago

Using Operate Reports in View Mode

View reports, filter or export them, all from one user-friendly screen

Written by Claire Luik
Updated over a week ago

Scheduling an Operate Report

Send Reports to relevant people on a scheduled basis

Written by Claire Luik
Updated over a week ago

Exporting Operate Reports

Use your data with other tools or print your Operate reports

Written by Claire Luik
Updated over a week ago

Emailing an Operate Report

This is how to send an Operate report via email

Written by Claire Luik
Updated over a week ago

Essensys Credits vs. Meeting Credits vs. Meeting Packages

The differences explained

Written by Claire Luik
Updated over a week ago

Delete App Cache (Google Chrome)

How to delete your app cache. This is the next step if clearing your browser cache doesn't fix the issue.

Written by Patrick Geyer
Updated over a week ago

essensys Operate: Account Record not Displaying when Booking a Meeting Room

Troubleshoot Calendar Related Issues in essensys Operate

Written by Claire Luik
Updated over a week ago

essensys Operate: I use an iMac and I cannot scroll down to the bottom of all the screens

iMAc Specific Scrolling Issue within essensys Operate

Written by Thomas White
Updated over a week ago

Operate Supported Browsers and How to Clear their Cache

Find out what browsers are supported by essensys and solve Issues by clearing your browser cache.

Written by Thomas White
Updated over a week ago

essensys Operate is being blocked by your Firewall / Mail Server Spam Filters

essensys Operate IP Addresses to Whitelist

Written by Claire Luik
Updated over a week ago

Operate API Overview

How to access the Operate API

Written by Thomas White
Updated over a week ago

Operate API Common Questions & Issues

FAQ

Written by Alex Taylor
Updated over a week ago

Developer Program - Custom Integrations

Operates Developer Program

Written by Alex Taylor
Updated over a week ago