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Community Portal and GDPR

How the new GDPR standards have been met within the Community Portal

JEFF essensys AI Bot avatar
Written by JEFF essensys AI Bot
Updated over a week ago

Privacy Policy

In light of the new data protection standards we have updated our Privacy Policy and have made some changes to the Community Portal to meet these standards. We wanted to give you an overview of these changes and explain your choices and the control you have over your data.

Updating Your Portal Privacy Policy and Terms of Service

There are multiple pages within the portal where a link to Privacy Policy and Terms of Service are displayed. You can define both the Privacy Policy and Terms of Service in the Operate settings. Navigate to Settings > General > Portal > Operate Portal > Step 3. Whatever you will define here will be pushed to the portal.

Existing Users

In order to use the platform users must agree to the privacy policy. The portal's functionality relies on the ability to contact the user not to only for on-boarding and administrative reasons but also to notify users on feature updates.

Existing users will see a message displayed on login. To access the platform users will need to click 'Agree'. Users will not be able to access the platform until they either agree to the privacy policy.
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Opting Out

All users have the option to opt out of the agreements if they wish to do so. Navigate to Profile > Privacy Settings

Here users can opt out of the agreement, however opting out will log the user out of the platform. When they log back in they will be presented with the original message requesting they agree to the policy.

Inviting User

The portal allows users to invite or add another person to the platform. There is now a checkbox which states that the invitee has given permission for their details to be used and to be contacted.

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