Before you begin
To ensure a smooth setup and reliable sync between OfficeRnD and the elumo Platform, we recommend reviewing and preparing the following:
Review your location setup
Make sure your locations in OfficeRnD are clearly defined and match the corresponding sites in essensys. This will make mapping easier and reduce the risk of misalignment.Clean up member data
Ensure member profiles in OfficeRnD are accurate and up to date, including:Email addresses
Mobile numbers – required for SMS authentication when assigning digital elumo passes to members. Without a valid mobile number, members will not be able to complete the wallet pass journey.
Check company associations
Confirm that companies are correctly linked to their members and locations. This is especially important if you're using company-level access or connectivity rules.Audit your booking calendar
Review upcoming bookings in OfficeRnD to ensure they reflect current availability and usage. This is particularly important if you plan to sync bookings for access control or tap to book functionality.
Connect the integration
Follow these steps to activate the elumo integration in OfficeRnD
Go to Integration Hub > All Integrations.
Open “Access Control” and click Activate next to elumo.
Add your unique elumo Platform URL to connect the accounts.
Enter your Platform user credentials to authorise the integration.
Configure the integration
Once you’ve activated the integration you will need to configure your locations, choose your settings and start the sync.
Navigate to Active Integrations
In your OfficeRnD admin portal, go to Settings > Integrations and locate the elumo integration.Click ‘Configure’
Open the configuration panel to begin setup.Enter Your essensys Credentials
Input your essensys URL and login credentials to authenticate the connection.Map Your Locations
Use the Location Mapping section to link each essensys Site with its corresponding OfficeRnD Location.
Tip: For any locations that you do not wish to connect, leave the setting as 'Do not map'.
Select Sync Options
Choose which services to sync across the mapped locations using the available toggles:Auto-send WiFi Invitations
When enabled, members synced to a location with essensys-managed WiFi will automatically receive credentials for secure network access.Sync Calendar Bookings
When enabled, all future bookings in OfficeRnD for the mapped locations will sync to the essensys Platform. This ensures real-time access control and calendar mirroring.
Save Your Configuration
Click Save to apply your settings.
Note: The selected toggles apply universally across all mapped locations. If your essensys sites offer a mix of services (e.g. WiFi only, elumo only, or both), the integration will automatically detect and sync the relevant services accordingly.
Starting the Sync
The sync may take several minutes to complete, depending on the number of locations and entities involved.
You’ll receive a Sync Started email, to confirm that the process has begun.
What happens during the sync
Once the sync is initiated, the integration will automatically perform the following actions to align your Office RnD data within the elumo Platform:
Create floors and spaces in elumo
All relevant floors and bookable spaces from OfficeRnD will be created in elumo and configured to accept bookings.Create occupiers for mapped companies
Any company linked to a mapped OfficeRnD location will be created as an occupier in the essensys Platform.Generate contracts for mapped locations
Standard contracts will be created within each occupier for the relevant locations.Provision members as users
Members at mapped locations will be created as users under their associated occupiers.If a member is not linked to a company, they will be created as both an individual occupier and a user.
Sync future bookings
All future bookings from the point of sync will be sent to the essensys calendar, enabling access control and tap-to-book functionality.
Sync Completion
Once the sync is completed, you will receive a further email to confirm, summarising what has been successfully synced based on your selected toggles and mapped locations.
Once the sync is complete, you can revisit the Configure page to check the status of specific entities and confirm that everything is aligned.
Important:
Do not make changes or attempt to reconfigure the integration while a sync is in progress.
Important notes
Please keep the following in mind:
Once companies, members, or bookings are synced from OfficeRnD to the elumo Platform, they should be managed exclusively within OfficeRnD.
Manual changes made to these entities in the elumo Platform will not sync back to OfficeRnD and may be overwritten.
The only exception is bookings made via tap-to-book in elumo, which will correctly sync back to OfficeRnD and appear in the calendar.
Ensure that any updates to memberships, member details, or booking schedules are made in OfficeRnD to maintain consistency across both platforms.
The integration is designed to reflect OfficeRnD as the source of truth for workspace operations—changes made outside of this flow may lead to unexpected behaviour.