Advice and answers from the essensys Team

Search results for:main menu

Operate - Main Menu Explained

Each essensys Operate Menu Item Explained… Operate’s Main Menu is where you will find quick links to access the major sections within the system… The Main Sections

Operate - An Overview

Read an explanatory guide to Operate's main menu!

essensys Platform - Operations - Support Cases

Accessing the Support page (main menu)… Click Operations in the main menu. Click the Support tab. The Support page opens… Details of the support cases at the selected site or sites are displayed in the main editor

essensys Platform - Telephony - Main number details

How should I configure a main number? | Allocated Main Number | Occupier or Operator | Call handling | Main Number settings |… details for the operator: Click Account in the main menu… To access the telephony details for an occupier: Click Occupiers in the main menu

essensys Platform - Telephony - Main number details - Greetings

How do I configure the greetings information for main reception? | Greeting | Comment | Evo… details for the operator: Click Account in the main menu… To access the telephony details for an occupier: Click Occupiers in the main menu

essensys Platform - Telephony - Main number details - Activate

How do I make my main number "live", so people can call my organization? | Main number | Reception | Call handling, operator or occupier |… details for the operator: Click Account in the main menu… To access the telephony details for an occupier: Click Occupiers in the main menu

essensys Platform - Telephony - Main number details - View all details

How do I view a summary of the current settings for a main number? | Summary | View all details | Controls | Main number… The main number must be in the ACTIVE state. See Activate the main number… To access the telephony details for an occupier: Click Occupiers in the main menu

Main Number

What is a Main Number, when are they used and how they can be provided through Connect… A Main Number is activated when a Main Number Service is added to the client within Connect, it is usually… What is a Main Number?

essensys Platform - Telephony - Main number details - In space hunt group

How do I configure the numbers in my in space hunt group? | Main number | Simultaneous ring | Hunt group extensions… details for the operator: Click Account in the main menu… To access the telephony details for an occupier: Click Occupiers in the main menu

essensys Platform - Telephony - Main number details - Call settings

How do I determine the call handling for calls arriving at the main number? | Call settings | in / out of hours | in space | main reception… details for the operator: Click Account in the main menu… To access the telephony details for an occupier: Click Occupiers in the main menu