Access users are not occupier users or operator team members, but still need access to your Smart Access managed spaces. This type of user may include visitors, security guards, cleaners, and maintenance staff.
Note: Access users cannot be assigned services or associated with infrastructure devices, they can only be granted access to spaces.
Create an access user with Smart Access
From Smart Access > Access users:
Optionally, select a Site.
This filters the list of access users to include only those at the selected site.
Note: This selection will not affect which sites the user can be assigned access to, that is controlled by their groups.
From the access users list, click Add an access user.
The Add an access user dialog box opens.
Specify details of the access user as follows:
Basic user details (name and, optionally, email address).
Activate Smart Access and specify device details (card ID).
Select one or more access groups.
Click Add access user.
The new access user is created with the specified Smart Access details.
Note: If the user is activated for Smart Access at the end of this process, they will be able to open the doors associated with their active groups.
Access User Details
Access user list view
Page: Smart Access > Access users > <site name> > <access user>
The sites that your access users may have access to. You can search this list by site name.
Selecting a particular site in this column:
The access users whose groups grant them access at the selected site:
Access user headers
Access user details
Read-only view of the user's:
The Manage groups option lets you view and update the details of the groups that this user is associated with, organized by site.
Add or edit an access user
Smart Access > Access users > Add an access user.
Smart Access > Access users > <access user> > Edit.
The basic details for the access user. An email address is not required for this type of user.
Tip: You cannot edit an access user's email address after it has been created.
Optionally, click Activate to enable Smart Access for this user when the site is online.
Tip: You can also deactivate this option, stopping the card from being used to open doors.
The identifier associated with the access device (card) used to open doors by this user.
The Card ID must be unique within the essensys Platform. If it is not, you will not be able to save the details.
Optionally, click Activate to let the user access spaces when Smart Access is offline.
Select the groups that this access user should be added to. Adding an active Smart Access user to an active group, lets that user open the doors that are also members of the group (subject to configuration).
These fields are presented in the following dialog boxes:
The Add an access user dialog box, when the user is created.
The Manage groups dialog box, when the user already exists. The Edit an access user dialog box does not include group details.
Available groups (per site)
The groups organized by site. Moving groups from this column into the right-hand Selected groups column selects them for the user.
The groups that will be assigned to the user when you save are shown in the right-hand panel.
The groups assigned to this user, organized by site.
The selected groups are removed from the list of selected groups. The user will not derive access rights from formerly selected groups.