The EVO Console allows front desk team to handle calls on behalf of your members in a professional & effective way. The Integration with the essensys platform makes it easy for user information to stay up to date as it automatically synchronises when changes are made or new members are provisioned.
How does EVO work?
Please see this guide to understand how to answer calls and other features for EVO Console.
How does Connect Sync with EVO Console?
Connect does push client data into EVO with the below scenarios, this stops duplication, errors and time to enter this data manually.
When creating a new Client within Connect the client and their assigned numbers are created in EVO.
When creating a new User and you then associate an extension to this user their Extension Number, Email Address Name will be added to EVO automatically.
Activating or Editing a Number
When Activating or Editing an Active Number this will add the Extension Number, Associated User or First and Last Name and the Alt. Number into EVO.