Set up shared Wi-Fi devices, such as printers, personal assistants, and so on, in the essensys Platform and then connect them to the essensys Wi-Fi device network (WiFi Device or WiFi MAC).
To connect a Wi-Fi device, you need to:
Add the device to the correct list of Wi-Fi devices in the essensys Platform.
Connect that device to the essensys Wi-Fi device network.
Important: MAC based authentication, as used here to add devices, is less secure than the certificate based authentication used on Wi-Fi Secure. Private devices, such as laptops, must use the Wi-Fi Secure network. For more information about the different types of broadcast Wi-Fi at your site, see Wi-Fi overview.
Managing Wi-Fi devices
Accessing the correct Wi-Fi devices page
There are different pages in the essensys Platform for adding shared Wi-Fi devices, depending on whether they are operator devices, devices belonging to a particular occupier, or communal devices that can be used by anyone.
You need to add the device to the Wi-Fi devices page that reflects its type:
For an operator device:
Click Account in the main menu.
Click the Wi-Fi devices tab.
Select the Site in the Sites menu.
The Wi-Fi devices page opens
For an occupier device:
Click Occupiers in the main menu.
Select the <Occupier> in the Occupiers menu.
Click the Wi-Fi devices tab.
The Wi-Fi devices page opens.
For a communal device:
Setting up this type of device is currently managed by essensys. To add a device of this type, contact us.
Note: Communal devices can be used by anyone at the site, and are typically located in Flex office spaces.
Add and connect a Wi-Fi device
Important: You need to BOTH add the Wi-Fi device to the essensys Platform AND connect it to the network.
Add the device.
From the Wi-Fi devices page, click Add a device.
This option is available at the top of the devices list.Specify the details for your device as described in Wi-Fi device details.
Click Add device.
The device is added in the PROVISIONING state, and will be enabled and ready to connect to the network within a short period.
Tip: You may need to refresh the page to see the device changing to the ENABLED state.
Connect the Wi-Fi device to the network.
Once you have added your device and it is in the ENABLED state, you need to connect it to the wireless network.
Tip: If you do not know how to connect your device to a wireless network, you should consult the help materials for your device from the device manufacturer.
The details that you need from essensys are as follows:The essensys Wi-Fi device network that you need to connect to will be one of:
WiFi Device
WiFi MAC
If your network is called "WiFi Device", you need to enter the Wi-Fi device password. To get your device password, see View the Wi-Fi device password.
If your network is called "WiFi MAC", you do not need a password to connect.
The MAC address is effectively the password for this type of connection.
Note: You may receive some warnings about the connection being insecure, this is normal as the network doesn't have a password.
Once the Wi-Fi device is added and connected to the network, you should test that you can use it.
View the Wi-Fi device password
One Wi-Fi device password is created per site. This process describes how to view that password when connecting a particular device to the Wi-Fi device network.
From the Wi-Fi devices page:
From the list of devices, select the device that you want to connect to the Wi-Fi device network.
Click Wi-Fi password.
The Connect to Wi-Fi dialog box opens. The Wi-Fi device password field provides the password that you need to enter when connecting to the Wi-Fi device network.Optionally, click the Copy button alongside the password to copy the password to your clipboard,
Wi-Fi device details
Wi-Fi device details
Field | Description |
Header:
| The name of the selected Wi-Fi device and the options to edit and delete it.
Note: Deleting a device from the essensys Platform prevents that device from connecting to the Wi-Fi. |
Details:
| The standard device details. For more details, see Add a device. |
Wi-Fi access status | The current status of the Wi-Fi device:
Note: If your Wi-Fi device is disabled, you should contact us for assistance. |
Add a device
Note: The Add a device dialog box incorporates a Site selector where the device is being added for an occupier. For an account device, the site is selected when navigating to this page.
Field | Description |
Device name | The name of the device. This should be recognizable to the users of the device. |
Device description | This is a long-form description, typically indicating what type of device this is. |
MAC Address | The MAC address for the device. Every device will have a MAC address. This is normally printed on the device, but may be found in the device's settings. Note: You cannot edit your device's MAC address once it has been created. If you want to change the MAC address, you should just add a new device. |
Site | Occupier only. The site that the device is located at. The list is filtered to include the sites that the occupier's contracts are associated with. Note: When you select a site, the Wi-Fi device password field is populated with the password for the occupier at this site. |
Wi-Fi device password | The password that you should use when connecting the selected device to the WiFi device network. Info: This password is common to all Wi-Fi devices at this site. Tip: You can click Copy to copy the password to your clipboard. |