For each occupier (tenant) that leases spaces or consumes services at a site or sites, we may create the following details in the essensys Platform:
Contracts held by the occupier. Contracts link the occupier to a site, and constrain the site accesses and leased spaces (occupancies) at that site.
Services consumed by the occupier at each site.
Occupier users. Employees of the occupier organization who might connect to the internet using Wi-Fi Secure or be assigned equipment (for example, a desk phone).
Wi-Fi devices and phone numbers used by the occupier.
Reports describing call charges associated with the occupier.
Details of the occupier's network.
How do I model my occupiers?
Before you begin
You can only create and manage occupiers after you have created your network in the essensys Platform. See:
How do I access the occupier management pages?
Click Occupiers in the main menu.
The Occupiers page opens. The existing occupiers, and the option to set up a new occupier, are displayed in the left-hand panel.
What does occupier management entail?
The available occupier management tasks are represented by the tabs along the top of the Occupiers page:
Contracts:
Occupier setup.
Create a new occupier, define their occupancies, and activate their services.Manage contracts.
Add another site, and edit or discard existing contracts. This affects the occupier's accesses at a site.Update space occupancies (space move).
Update your occupier's leased spaces, adding or removing spaces for them as their teams grow or they change their working patterns.
Services:
Select the services that the occupier wants to activate.
Example: You might provide voice services, incorporating phone lines, call features, and so on, for an occupier at a particular site.Users:
Occupier users are employees who work for the occupier. Tip: When you create an occupier user, you can create them a Wi-Fi Secure account, and invite them to use the white-labeled essensys mobile app and portal.Wi-Fi devices:
Add and connect shared Wi-Fi enabled devices, such as printers and AV systems.Call charges:
View and download call charge reports for this occupier. These monthly reports describe voice service usage, summarizing call details for analysis.Telephony:
Activate and configure the phone numbers that have been allocated to the occupier, including main numbers.Network Information:
View details of the occupier's network, including details of their VLANs and IP addresses.Occupier config:
Configure your occupier.
You can change an existing occupier's name, modify their billing reference, and add any external identifiers.Decommission an occupier across sites.
Run the decommission process, ending an occupier's occupancies and services across all of their sites.