For each occupier (tenant) that leases spaces or consumes services at a site or sites, we may create the following details in the essensys Platform:

  • Contracts held by the occupier. Contracts mediate the relationship between the operator and occupier, and may include occupancy details.

  • Services consumed by the occupier at the site or sites.

  • Details of phone numbers and Wi-Fi devices owned by the occupier at the site or sites.

  • Occupier users; that is, employees of the occupier's organization who might connect to the internet using Wi-Fi Secure or be assigned equipment (for example, a particular desk phone).

  • Details of any call charges associated with the occupier account.

Info: If access to the spaces at your site is managed using the essensys Smart Access module, occupier users may also be granted or denied access to those spaces.

Modeling Considerations

To offer any services to the occupier using the essensys Platform, the occupier's contract must be modeled as a minimum.

How do I model my occupiers?

Before you begin

Before you can begin managing your occupiers, you need to ensure the following has taken place:

  • The site and network are modeled in the essensys Platform. See:

  • The occupier has a legal contract with you (the operator), the details of which will be modeled in the essensys Platform.

How do I access the occupier management pages?

  • Click Occupiers in the main menu.
    The Occupiers page opens. The existing occupiers, and option to create a new occupier, are displayed in the left-hand panel.

What does occupier management entail?

The available occupier management tasks are represented by the tabs along the top of the Occupiers page.

Use the pages accessed from these tabs to:

  1. Create Occupier Account.
    Model a tenant who may lease physical office space within an operator's building, or who may consume services at the site.

  2. Create Occupier Contracts.
    The contract represents the agreement between the operator (landlord) and occupier (tenant). Every occupier modeled in the essensys Platform has at least one contract.
    Important: You will need to create a contract before you can perform any of the other occupier tasks.

  3. Manage Occupier Services.
    Select the services that the occupier wants to activate at a site.
    Example: You might provide voice services, incorporating phone lines, call features, and so on, for an occupier at a particular site.

  4. Create Occupier Users.
    These users are employees who work for the occupier. When you create an occupier user, you can opt to create a Wi-Fi Secure account for this user (a password-secured Wi-Fi account), invite the user to use the essensys Mobile App, and so on.

  5. Add and Connect Occupier Wi-Fi devices.
    Connect shared Wi-Fi enabled devices, such as printers and AV systems, for this occupier at this site.

  6. View Occupier Call charges.
    View and download call charges. These monthly reports describe voice service usage, summarizing call details for analysis.

  7. Configure Occupier Telephony.
    Activate and configure the phone numbers that have been allocated to the occupier, including main numbers.

  8. View the Occupier's Network Information.
    View details of the occupier's network, including details of their VLANs and IP addresses.

  9. Decommission an occupier across sites.
    Run the decommission process, ending an occupier's occupancies and services across all of their sites.

Info: Where multiple sites are in use by the occupier, details of services, call charges, and telephony are all defined on a per site basis.

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