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To prevent this from occurring, please go to <b>Settings &gt; General &gt; Customize &gt; Accounts &gt; Standard Fields &gt; Standard Payment Types</b>. Select the Direct Debit Payment Type and untick "Include in BAC's export".

Learn more about <a href="https://support.essensys.tech/configuring-operate/general-settings/payment-types-in-operate" rel="nofollow noopener noreferrer" target="_blank">Managing Payment Types</a> in Operate.

Direct Debit Is Showing on the Operate Portal, Preventing Users from Making Payments Online

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