The essensys Platform offers advanced reporting capabilities that give you greater visibility of data across your entire site portfolio.
These reports give operators the data that will allow them to:
Make important data-driven business decisions across multiple sites, by understanding the consumption and use of services.
Get insights into the business to identify up-sell and cross-sell opportunities and tailor compelling propositions.
Improve both service performance and occupier experience based on actual usage trends and data.
Tips: Always use the settings to the right of the main report window to configure your report, and hover your cursor over the graphical elements for more detailed information.
Accessing the reports
All site reports are located in the Operations section of the essensys Platform. To open the correct section:
In the main menu, click Operations.
The Operations page opens. By default, Reports is selected from the overhead menu.
Click the name of the report you want to run.
The report opens. Use the configuration options to the right of the report window to change the settings for the report.
The number of users connecting to the Wi-Fi Secure network at sites other than their homesite.
The number of users connected to the Wi-Fi Secure network across multiple sites.
Secure Wi-Fi reports:
The users connecting to the Wi-Fi Secure network at a selected site:
Guest Wi-Fi reports:
The devices connecting to the Wi-Fi Guest network at one or more sites:
A heatmap showing patterns of use on the Wi-Fi Secure network at your sites.
Enabled Wi-Fi Secure users
The number of users that have Wi-Fi Secure enabled across your sites.
Access point utilization
The number of unique user connections to each access point at 10 minute intervals throughout a day.
Where the report period is longer than a day, it is the average connection for that interval over the report period.
The active services from your infrastructure pricebook, across your sites.
Includes the number of active instances, the prices for services, and the occupiers or operators associated with the services.
A graphical representation either of total site bandwidth usage or of bandwidth usage filtered by shared pipe, dedicated pipe, occupier, type, and so on at a site:
The real-time network status across multiple sites. Includes status details for both primary and back-up circuits.
Return to the Reports home page by clicking the Return button at the top-left of the main report window.
Download the content of the report data as a CSV file, by clicking the Download CSV button at the top-right of the main report window or details view.
The exported CSV contains all details for the selected site in the selected time period. No other filters are applied to the data.