The essensys Platform offers advanced reporting capabilities that give you greater visibility of data across your entire site portfolio.

These reports give operators the data that will allow them to:

  1. Make important data-driven business decisions across multiple sites, by understanding the consumption and use of services.

  2. Get insights into the business to identify up-sell and cross-sell opportunities and tailor compelling propositions.

  3. Improve both service performance and occupier experience based on actual usage trends and data.

Tips: Always use the settings to the right of the main report window to configure your report, and hover your cursor over the graphical elements for more detailed information.

Accessing the reports

All site reports are located in the Operations section of the essensys Platform. To open the correct section:

  1. In the main menu, click Operations.
    The Operations page opens. By default, Reports is selected from the overhead menu.

  2. Click the name of the report you want to run.

The report opens. Use the configuration options to the right of the report window to change the settings for the report.

Available Reports

Report name

Report description

Wi-Fi Reports

The number of users connected to the Wi-Fi Secure network across multiple sites.

Secure Wi-Fi reports:

  • Secure Wi-Fi overview

  • Secure Wi-Fi detail

The users connecting to the Wi-Fi Secure network at a selected site:

  • The overview (default) summarizes Wi-Fi Secure connections, describing: the number of currently connected users, the daily total connections, and the top 5 users by usage and time online.

  • The detail view provides more information about the individual connections to the network, including connected user, connection time, device type, and so on.

Guest Wi-Fi reports:

The devices connecting to the Wi-Fi Guest network at one or more sites:

  • The overview (default) summarizes Wi-Fi Guest connections, describing: the number of currently connected devices, the daily total connections, and the top 5 devices by usage and time online.

  • The detail view provides more information about the individual connections to the network, including connected device, connection time, device type, and so on.

Wi-Fi users heatmap

A heatmap showing patterns of use on the Wi-Fi Secure network at your sites.

Enabled Wi-Fi Secure users

The number of users that have Wi-Fi Secure enabled across your sites.

Access point utilization

The number of unique user connections to each access point at 10 minute intervals throughout a day.

Where the report period is longer than a day, it is the average connection for that interval over the report period.

Services Reports

Active services

The active services from your infrastructure pricebook, across your sites.

Includes the number of active instances, the prices for services, and the occupiers or operators associated with the services.

Network Reports

Bandwidth reports:

A graphical representation either of total site bandwidth usage or of bandwidth usage filtered by shared pipe, dedicated pipe, occupier, type, and so on at a site:

  • The summary (default) is a time series showing the bandwidth usage over the selected time period. Upload and download usage is shown in one view.

  • The client breakdown view is a bar graph describing bandwidth usage by different occupiers on the shared standard and superfast pipes.

  • The applications view is a pie chart describing bandwidth usage by different applications.

  • The IP Breakdown view is a bar graph describing bandwidth usage by different IP addresses.

The real-time network status across multiple sites. Includes status details for both primary and back-up circuits.

Common controls

Field

Description

Return

Return to the Reports home page by clicking the Return button at the top-left of the main report window.

Download CSV

Download the content of the report data as a CSV file, by clicking the Download CSV button at the top-right of the main report window or details view.

The exported CSV contains all details for the selected site in the selected time period. No other filters are applied to the data.

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