Once your reader is connected you are then ready to take a payment via the Stripe Terminal.
Navigate to the Invoice Preview for the invoice you wish to take payment for. You will see the Stripe Pay Now button at the top of the page.
Clicking the button will show the payment window to collect your payment. The invoice number and total will be summarised at the top of the window for your reference.
Note: if you need help connecting to a location/reader, please check these articles for further information - Discovering Readers & Connecting to Readers
Once you are connected to a Stripe Terminal and if the invoice has a value greater than zero, the Pay button will become active and you can proceed to take a card payment.
Assuming the card payment is a success you will receive an on screen notification that your payment has been created successfully.
Multiple invoice preview
When previewing multiple invoices, only the selected invoice will be what is collected via stripe terminal. To collect a payment for another invoice, first you need to select it from the list on the left hand side.
Note: We do not restrict payments for invoices that are already paid.
If you do collect a payment for an invoice that is already paid, it will be taken and applied against the invoice.
You will be able to see these multiple payments against the invoice in Accounts Receivable (generally indicated by a negative outstanding balance on the invoice).
Issuing a refund via Stripe Terminal is not possible through Operate, reach out to your Stripe administrator and update accounts receivable once the refund is complete.
Payment Scenarios
There are a number of scenarios where the payment will not complete immediately, these are detailed in this article: Stripe Terminal - Unsuccessful Payment Scenarios